Services
- As a responsible Service Provider, all installations and Maintenance Works are carried out by our own trained engineers, who are qualified to carry out the Services, being trained at the company's training facilities.
- Further we regularly upgrade our technology and infrastructure by adding the latest tools and tactics to ensure the best is served in terms of installation and service
- A Comprehensive after sales and back up service is available once an installation is complete both during the Warranty Period as well during a Maintenance Contract
- Our Service Division offers a complete package to ensure the investment made in the product is well supported to last for many years, backed by our computerized service software that maintains the complete information of the equipments and service schedules
- Our store maintains all Tools, Spares and Gases with Bar Coded tracking to ensure only genuine spares are used in the equipment
- Our Technicians are provided with Mobile Phones, Motorbikes to attend and coordinate with their respective supervisors in the office
- Open House meetings are headed by our Managing Director to discuss about the plans and performance of the team. Training sessions are conducted to our technicians to update their technical knowledge as well as situation and problem handling.
- Complaints and requests for Services are handled by our trained staff either through phone or email, giving a tracking number to the user can track the progress of the request.
- As a Qualified HVAC Engineers, we offer Solutions, rather than just designing the Equipment. We Provide Heat Load Calculations with complete Basis of Design Quotations unlike most other service providers who quote with hidden costs.
- We provide accurate designs to suit various applications from Hospitals / Restaurants and the Pharmaceuticals Facilities. Taking on Challenging Projects has been our Passion to excel in the industry.
- Transparency, Motivated and Qualified team, ensure the process from equipment design to service is in synch with the project for providing Trouble Free Service.